Investigation launched into inappropriate access of patient records
Liverpool Heart and Chest Hospital is carrying out an investigation into two potential instances of inappropriate access connected to the Southport incident.
The cases were detected as part of retrospective audit and two members of staff have been placed on precautionary suspension whilst an investigation is concluded.
Leaders from the hospital have made contact with those that are affected and informed them that an investigation is underway. The matter has also been reported to the Information Commissioner’s Office and the Care Quality Commission.
Manoj Kuduvalli, Medical Director for Liverpool Heart and Chest Hospital, said: “We are deeply sorry that this has happened. Our patients trust us with their most personal information at some of the most vulnerable moments in their lives, and any inappropriate access to those records is a serious violation of that trust.
“We have been clear with all colleagues that patient records must only ever be accessed for legitimate reasons connected to their role and the patient’s care. We will not accept behaviour that compromises patient confidentiality or undermines the trust our patients place in us.
“We have spoken to those that are affected and will keep them informed as our investigation continues.”