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Learning Disability Support Service

The Learning Disability Support Service exists to promote access to Liverpool Heart and Chest Hospital for people with learning disabilities, by directly supporting people, developing hospital and community systems, influencing strategies and policies and educating hospital staff.

Claire Harvey and Caroline Rowlands are our Lead Nurses working with anyone with a learning disability who requires additional support to access hospital services within Liverpool Heart and Chest Hospital regardless of their geographic location.

Claire and Caroline can assist with:

  • Co-ordination of care – at points of attendance, admission and discharge
  • Education within clinical areas and contributing to programmes of education
  • Support and advice for acute care staff in relation to personalised care and service delivery
  • Collaboration between the agencies involved in service delivery to ensure effective seamless care
  • Development and enhance standards of care for all patients with a learning disability attending the acute hospital
  • Promotion of effective communication with those involved in the patient’s care – whether they are community or hospital based
  • Support of a relative or a family member with a learning disability who is affected by the patient’s illness/ hospital stay
  • Promote safety and minimise risk
  • Provide accessible information about treatments
  • Promote positive experiences and outcomes
  • Promote Reasonable Adjustment
  • Capacity/ Consent and Best Interest decision making
  • Help with research

If you would like to get in touch with Claire and Caroline, please email: