Visiting the Hospital

Hospital multi-storey – L14 3PE

Sat nav postcode to the hospital main entrance

• The main entrance for Liverpool Heart and Chest Hospital is on West Road, which is most easily accessed from Thomas Drive. If you’re travelling by car, please use the sat-nav postcode L14 3PE and follow the on-site signage.
• If you’re travelling westbound towards Liverpool, exit at junction 5 of the M62.
• When travelling through either of the Mersey Tunnels from Wirral/North Wales, follow signs towards the M62.

• The hospital has a multi-storey car park for patients, visitors and staff which is open 24/7.
• Cars should enter the hospital site from Thomas Drive and use the multi-storey car park on the right-hand side.
• The multi-storey car park has a barrier operated entrance and exit. Please note that for hospital staff only, automatic number plate recognition is in operation, and therefore the barriers will raise/lower on approach for owners of these vehicles.
• A pay station and parking office are located on the ground floor.

• A pay station is located on the ground floor of the multi-storey car park, and you will be able to pay by cash or debit/credit card.
• Parking charges are available here or below.
• Up to 2 hours - £3.60
• Up to 4 hours - £4.50
• Up to 24 hours - £9.00
• Lost ticket charge - £9.00
• If you have any queries about payment, please do not hesitate to contact the Parking Office in the multi-storey car park on the ground floor and the staff will be happy to help.

• Designated blue badge parking spaces are provided around the hospital site.
• There are a small number of free blue badge bays close to the shared main entrance at the top of Walsh Road. In the event that car parks for blue badge holders are full, it is recommended that drivers park in the multi-storey car park and use the courtesy bus service.

• A free Courtesy Bus is available from outside the multi-storey car park and runs to several stops across the site, including the shared main entrance / Outpatient Department entrance and the LHCH Main Entrance for all inpatient wards.
• The courtesy bus is fitted with access and safety equipment, which includes a chair lift, seat belts and radio link to base.
• We do advise that if you have any difficulty with mobility that you use the bus to take you to your destination across the hospital site.

• There is a drop-off section outside the large glass-fronted shared main entrance on Walsh Road, which can be used for pick-up and drop-off only.
• Taxis can also be taken from here.

• Broad Green train station is approximately 0.5 miles away (10minute walk) and connects with Liverpool Lime Street, Wigan and Manchester. We recommend using Merseyside Journey Planner to find the best route for you.

• The closest bus stops to the hospital are situated on Thomas Drive and Queens Drive.
• For times and services, please visit the Merseytravel website.

Help with travel costs

You may be eligible to receive financial help with attending hospital thanks to the NHS Health Travel Cost Scheme.

To get help with travel costs, you need to meet three conditions.

1. At the time of your appointment, you or your partner (including civil partners) must receive one of the qualifying benefits or allowances listed on the NHS website or meet the eligibility criteria for the NHS low income scheme.
2. You must have a referral from a healthcare professional to a specialist or a hospital for further NHS treatment or tests. This is often referred to as secondary care.
3. Your appointment must be on a separate visit to when the referral was made. This applies whether your treatment is provided at a different location (hospital or clinic) or on the same premises as where the GP or another health professional issued the referral.

How to claim back your transport costs

When you arrive for your appointment, please let the reception staff know you want to claim back transport fares. They will complete a travel expense form for you and direct you to the location of General Office who will then process your claim. You will need to provide the following:

• Proof of entitlement to claim reimbursement of travel expenses
• The form authorised by the clinic
• Valid travel ticket (where travel ticket is not provided, mileage will be paid).

Additional information

Only travel expenses for the cheapest form of transport will be reimbursed e.g. bus, train or mileage if by car. Unfortunately, we cannot reimburse taxi fares but can reimburse the equivalent in bus fares.

If you have driven to your appointment, or for medical reasons require an escort, parking can be reimbursed.

At Broadgreen Hospital, you will be reimbursed in cash to exit the car park.