Appointment Bookings

If you have been referred to Liverpool Heart and Chest Hospital and have not received any communication from us within six weeks, please contact our telephone hub on 0151 600 1729 for an update on the status of your referral.

If you have been referred by your GP for an appointment with a healthcare provider, you may be able to book your appointment with NHS e-Referral Service, which replaced Choose and Book in June 2015.

Most services are available via NHS e-Referral Service. You can choose the date and time of your appointment and your GP may be able to book your appointment there and then.

However, you have the right to think about your choices, compare different options and book your appointment at a later stage.

If so, you’ll be given an appointment request letter, which includes your unique booking reference number, NHS Number and a list of hospitals or clinics to choose from. In addition you'll be given a password, which allows you to book your appointment via NHS e-Referral Service either by logging into NHS e-Referral Service online or over the phone using The Appointments Line 0345 608 8888.

For further information about the NHS e-Referral Service, please visit the NHS Choices website.