Anti-Racism

At LHCH, we want to ensure that all patients, visitors and staff are respected.

We are all responsible for eliminating all forms of racism; we must challenge ourselves and others with care and compassion.

Liverpool Heart and Chest Hospital is committed to anti-racism and you can read our statement here.

We would also like you to know that we take any instances of racism seriously and if you would like to report an incident, there are a number of ways you can do so, as outlined below.

Reporting

Patient & Family

Wherever possible, please speak to a member of staff or the manager of the ward or department concerned and they should listen and help resolve your concern. However, if you remain dissatisfied and wish to raise your concern:

• Please email our Patient & Family Support Team: PFSTeam@lhch.nhs.uk  

• Or please call our Patient & Family Support Team on 0151 600 1517 or 0151 600 1257

If you would like us to contact you, please ensure that you leave your phone number and/or email address with us.

Member of Staff

If you are a member of staff, you can raise your concern by contacting our Freedom to Speak Up Guardians helenmartin.risk@lhch.nhs.uk or ceri.thomas@lhch.nhs.uk. Further information is also available on the staff intranet.

Alternatively, patients, families and staff can complete our short incident reporting form below: