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Maple Suite

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Welcome to Maple Suite

Maple Suite is a 13 bedded ward; all our side rooms with en-suite bathrooms.

All rooms have wardrobes and lockers for storage. Valuables can be sent to the General Office for safe keeping when patients go for surgery.
If a patient goes for surgery on a Friday, the General Office will be closed until Monday morning.

 

Family Information

Family information and Visiting hours – please see the ward monitor for details.

Liverpool Heart and Chest Hospital operates an open door policy for family and friends. This means that wherever possible, we welcome you spending time with your loved ones when it is convenient for you. 

 

While we know that patients need rest, we also believe that having loved ones nearby, while they are in hospital, often makes them more comfortable and speeds up their recovery. 

 

As a family member, carer or friend of a patient, we know that your needs are also important, especially during this often stressful time. We want you to feel part of their journey through our hospital and be as involved in their care. There may be times when you may ask you to leave, for example, during medical procedures or emergencies. However if this is necessary, we would discuss it with you at the time. 

 

Dietary requirements


Facilities to make a drink are available for patients and families – please ask on admission to the ward.

 

For reasons of patient safety, we kindly request that there are no more than three visitors to a bed at any one time.

 

Patients in hospital are served three meals (with a choice of hot or cold dishes) and numerous drinks throughout the day.
We cater for patients who require diets for medical, religious or cultural reasons. Please inform the ward staff as soon as possible so this can be arranged. 

 

Snacks are available 24hrs per day.

 

Personal Property and Valuables

The hospital cannot accept any responsibility for personal belongings or valuables. If you do bring any valuable items into the hospital please let the nurses know. We do have a personal belongings / valuables safe in the general office. Please note that the opening hours are Monday-Friday, 9-4pm.

If you wish to speak to the Ward Manager and/or Consultant for more information during your stay please let us know and we will arrange this for you. If you wish to speak to the on-call manager to raise any concerns this is also possible by telephoning 0151 600 1616 and ask for the on–call manager.

 

Access to the ward  

This is via a buzzer system, and the ward is locked out of normal working hours.

Meal Times

  • Breakfast 8-8.30am
  • Lunch 12–1pm
  • Dinner 5-6pm
  • Supper 9.30-10pm

 

Ward Manager Contact Details

Sandra Wilson, Ward Manager 

Tel: 0151 600 1386

Email: S.Wilson@lhch.nhs.uk

Ward Telephone: 0151 600 1036