LHCH is the TOP place to work in the country

LHCH is the TOP ‘place to work’ in the country according to the results of this year’s national NHS Staff Survey, when benchmarked against all trusts (published March 2025).

The results of this year’s survey, taken from more than 700,000 people working in NHS organisations, including all 210 trusts in England, also showed that LHCH was the TOP rated Trust in the country for four key survey elements:

• We each have a voice that counts
• We are safe and healthy
• Staff engagement
• Morale

The survey also showed that LHCH was rated TOP in the country for ‘care of patients is our top priority’ and ‘if a friend or relative needed treatment I would be happy with the standard of care provided by this organisation’.

Furthermore, this year’s findings highlighted LHCH as the BEST performing acute specialist trust in all seven People Promise elements, plus Staff Engagement and Staff Morale.

The NHS Staff Survey was carried out between September and December 2024 and completed by 1157 staff (62%) at LHCH, which compares with a national response rate of 50%.

Once again, this year’s survey aligned with the seven elements of the NHS People Promise (We are compassionate and inclusive; We are recognised and rewarded; We each have a voice that counts; We are safe and healthy; We are always learning; We work flexibly; We are a team), and also looked at two additional themes (Staff engagement and Morale) and a number of other questions. 

Jane Royds, Chief People Officer at Liverpool Heart and Chest Hospital, said: “It’s so pleasing to read the findings from our staff and just how highly they think of LHCH as a place to receive patient care, as well as a place to work.

“Knowing that so many colleagues come to work each day feeling engaged and motivated to provide outstanding care and services, and feeling safe and able to use their voice to make changes and improvements, is really important.

“Every piece of feedback given through the Staff Survey matters. While we are delighted with the overall findings, we also recognise there are some areas where we can make further improvements, and they will be our focus in the next 12 months.”

The full national results can be found here: https://www.nhsstaffsurveys.com/results/