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We are proud of our reputation for strong performance in delivering the best care for our patients and high quality clinical services. This is underpinned by a strong culture of research and innovation. 

• Whilst our patients have consistently rated us as the best hospital in the country for overall patient care, our staff surveys also show high levels of satisfaction.
• At Liverpool Heart and Chest Hospital, it isn’t just about the care that we give, but the way we give it. It’s about how we listen, what we say, what we do and more importantly, how we do this.
• We continually strive for excellence and actively seek to understand the impact of what we say and do. We have a desire to understand patient and family experiences and act on feedback that we receive.
• We never lose sight of the person in every patient, nor our commitment to partner with their family and friends.