Information for Patients and Visitors - COVID -19/Novel Coronavirus
Information for Patients and Visitors
- Due to the current national Covid-19 (Coronavirus) situation, to reduce risks to patients, visitors and staff, and in line with national guidelines, a number of changes to outpatient appointments have been put in place with immediate effect.
- All outpatient appointments will be held via telephone consultation. We will call you and aim to ensure you are contacted as close to your scheduled appointment time as possible.
- Please DO NOT attend the hospital for your appointment unless you have specifically been instructed to attend.
Visitors to LHCH (updated March 25th)
Polite Notice for Patients and Visitors to LHCH
All Visiting Suspended from 25th March 2020
We recognise that friends and family members are vital to the support of patients, but due to coronavirus across the UK, we are trying to reduce the number of people coming into Liverpool Heart and Chest Hospital.
Until further notice visiting is ONLY permitted for:
- Patients who are receiving end-of-life care
- Carers of patients who need to be accompanied
This must be agreed with the nurse in charge of the ward before attending the hospital. If you have any concerns please contact our nurse helpline on 0151 600 1770 or 0151 600 1777.
Anyone attending the hospital who have the symptoms as detailed below should not visit any health and care settings, and this applies to all inpatient, diagnostic and outpatient areas, if they are:
- Unwell, especially if they have a high temperature or a new persistent cough
- Vulnerable as a result of their medication, a chronic illness or they are over 70 years of age
Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
How long to stay at home
- if you have symptoms and live alone, stay at home for 7 days
- if you live with other people, stay at home for 14 days from the day the first person got symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
Use the NHS 111 online coronavirus service if
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Official information sources
For the most accurate and reliable advice please refer to the following information resources listed below. Liverpool City Council, local NHS organisations, and Public Health England are also providing the latest local updates and advice through dedicated social media pages on Twitter and Facebook.
Click on the links above or search @COVIDLiverpool on both platforms to follow regular updates.
- NHS website: nhs.uk/conditions/coronavirus-covid-19
- Public Health England: gov.uk/guidance/coronavirus-covid-19-information-for-the-public
- World Health Organisation: who.int/health-topics/coronavirus
- NHS 111: https://111.nhs.uk/service/covid-19