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Liverpool Heart and Chest Hospital, Thomas Drive, L14 3PE
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National Award Winners

Date: 27 November 2014 10:33

Liverpool Heart and Chest Hospital was recognised at the Chief Nursing Officer Summit this week for improving the experience of care for patients and families.

Hosted by Chief Nursing Officer for England, Jane Cummings, the event for senior nurse leaders from across the country incorporated an inaugural ‘Compassion in Practice Awards’ ceremony. 

As the country’s leading hospital for overall patient care, Liverpool Heart and Chest Hospital won the prestigious award for embedding Compassion in Practice into its ways of working.   

The judging panel, which included representatives from NHS England, NHS Employers, front line healthcare staff and a patient representative, identified that the hospital had delivered demonstrable improvements to patient experience, by taking Compassion in Practice right to the core of the organisation.

It was also noted that the hospital provided evidence of learning from patients and patient experience data, particularly for vulnerable or seldom heard patients

“We are honoured to receive such a prestigious national award,” said Jane Tomkinson, Chief Executive.

“Every member of staff here at Liverpool Heart and Chest Hospital is committed to delivering excellent, compassionate and safe care for every patient, every day,”

“We are delighted that the judging panel have reognised this, alongside our approach to patient and family centred care and our ongoing care of patients whose family members have dementia.”

The awards, organised by NHS Employers, took place in Manchester on Tuesday 25th November. They brought together NHS organisations from across the country and provided an opportunity to celebrate a number of outstanding organisations, teams and individuals.

For further details about the Chief Nursing Officer Summit, please visit www.cnosummit.co.uk/