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Liverpool Heart and Chest Hospital, Thomas Drive, L14 3PE
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Making Every Contact Count

Promoting and Supporting People to Live Healthy Lives 

Making Every Contact Count (MECC) is an approach to behaviour change that uses the millions of day-to-day interactions that organisations and people have with other people to support them in making positive changes to their physical and mental health and wellbeing. 

MECC will make use of normal appointments within patient pathways, to provide brief advice and onward referral to health and wellbeing services.


About MECC 

Many long-terms diseases in our population are closely linked to known behavioural risk factors. Around 40% of the UK’s disability adjusted life years lost are attributable to tobacco, hypertension, alcohol, being overweight or being physically inactive.

Making changes such as stopping smoking, improving diet, increasing physical activity, losing weight and reducing alcohol consumption can help people to reduce their risk of poor health significantly.

All NHS organisations have a role to play in improving the health and wellbeing of our population and developing the workforce to be able to do this. Evidence suggests that adoption of the MECC approaches across health and care could potentially have a significant impact on the health of our population.


Benefits of MECC

  • Thousands of opportunities each year to promote health and wellbeing
  • Improved patient health outcomes – increase in disability-free years, levels of productivity, quality of life and independence
  • Reduced hospital admissions
  • Financial savings to reinvest in other areas
  • MECC trained staff become powerful advocates to support better health with family, friends and wider community